B-Team App Support
Team List Support
Help for sign-in, shared lists, subscriptions, recipes, photos, backup tools, and account requests.
Contact Support
Email us and include your account email, list name, device model, and a short description of the issue.
Subscriptions
Team List Pro is purchased through Apple on iPhone and iPad, or Google Play on Android. Manage billing through the store and account used for the purchase.
- Use Restore Purchases on the Pro screen with the original store account.
- For Apple purchases, manage or cancel the plan in Apple subscription settings.
- For Google Play purchases, use Google Play subscription settings.
- Refund requests follow the original store's policies. Deleting a Team List account or list does not cancel a subscription.
- If your shared list's plan was bought on another platform, manage it through that original store. Contact support if a valid purchase cannot be restored.
Account And Data
For account deletion or data requests, contact support from the email address used with Team List.
- Shared list data may require creator permission.
- Existing list data is preserved when subscription access changes.